FAQs

  • Where is Bassetts based?

    We have 13 Retail bathroom showrooms and 16 trade counters available throughout Northern Ireland. Our head office is based in Portadown. If you want to visit your nearest branch, click here to find out where your nearest branch is. We are also available via phone, social media and email to answer all your questions.

  • How much is a bathroom?

    At Bassetts, we have the ability to create a bathroom to suit your budget.  We have a huge range of bathroom suppliers.  You care about costs and we understand that the best way to keep costs down is to buy a bathroom from trusted manufacturers, with products of excellent quality that ensure durability over time.

  • Can Bassetts install my bathroom for me?

    Whilst we do not install bathrooms we have a list of our plumbing customers that we can recommend. Speak to your plumber or bathroom installer about pricing your jobs as we cannot quote on the installation work.

  • Where do you deliver to?

    Yes, we do! We deliver to Northern Ireland, Republic of Ireland and mainland UK. If you would like to know our terms and conditions of delivery, click here. For any delivery enquiries for ROI and mainland UK, please contact us before ordering, we use an external carrier for ROI and mainland UK deliveries.

  • Are spare parts available for my Bassetts bathrooms?

    We carry a wide range of spare parts from our manufacturers and stock most of these items at our trade counter. If you are looking to source something, in particular, please contact your nearest branch.

  • I am not too sure where to start with my bathroom design, can you help?

    Of course, we would be delighted to help.  Designing bathrooms are something we know too much about.  We use software that shows how your new bathroom could look, so there are no nasty surprises when your plumber has finished the job.    Our bathroom design service is free, and we’ll even throw in an awesome cup of coffee.

Speak with a member of our team


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