Bassetts take the top title at NI Plumbing & Heating Awards 2016

Continued expansion and commitment to customers is recognised for the third time in a row, as Bassetts wins the top title....

Hat-trick for Bassetts

Bassetts claimed a hat-trick of Plumbers' Merchant of the Year titles to mark another year of expansion and growth.

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The company was formed in 1982 and has grown significantly to 14 branches across Northern Ireland. 

The latest addition to the branch line-up is the new 'Simply Bathrooms' showroom at Boucher Crescent, Belfast, while this year has also seen extensive branch expansions in L'Derry and Coleraine.  The company has also invested in cutting edge design technology with the Bassetts Visualiser, a state-of-the-art interactive touchscreen based software that is a first of its kind in Northern Ireland and that allows users to choose from over hundreds of wall and floor tiles.

The creation of a new centralised commercial and sanitaryware sales team has also boosted the business adding to the offering provided by two dedicated Regional Sales Managers, a dedicated Bathroom Sales Manger, Tile specialist and highly experienced and loyal staff across all 14 branches.

All these changes have inevitably generated increased sales but the success of Bassetts is not reliant on a particular customer for any significant chunk of business, demonstrating the company’s diversity in the market and its ability to service the needs of all customer types – from the large mechanical specialists to domestic plumbers.

Managing Director, Alan Wright, said, “This recognition is something everyone at Bassetts should all be very proud of, having been awarded this title for a third, successive time. It is a testament to the dedication, and commitment of our colleagues who provide excellent standards of sales and customer service every day at branches right across the network. “Each and every person employed by Bassetts plays a significant role in achieving and maintaining these award winning standards. A massive well done to you all.”

Judge's Comment...........

We praise Bassetts on their professionalism, recent company growth and glowing customer testimonials.

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