Bassetts L’Derry is an old railway station situated on Victoria Road, sitting alongside the picturesque River Foyle. With a customer base in the Maiden City itself, the branch also attracts business from across Country L’Derry, nearby Donegal and even as far afield as Tyrone.
Kevin Kelly, Branch Manager, has been with Bassetts for 12 years and heads up a team with a wealth of experience.
Jim and John are the bathroom specialists of the branch with 42 years combined experience. Designing bathrooms is second nature to them both.
Gareth and Gary are the team at the trade counter, boasting 31 years’ experience between them - even Liam our driver has 15 years’ experience.
In 2015 the showroom was completely gutted during a three-week project. “We’ve retained the character of the building and made the most of our setting to create a fantastic bathroom showroom experience for our customers,” explained Kevin Kelly.
“All our staff have put in a lot of effort into this but the hard work has been worth it. We have received such a positive reaction since opening and it has provided us with a real boost.” The concept of the new showroom is to create a complete bathroom setting that customers can visualise in their home.
“It showcases the variety of products and styles we have on offer, so there is something for every taste and every budget,” added Kevin. “We’ve also added in a dedicated tile area for our full range, which is a first in any Bassetts branch.”
Kevin Kelly, Branch Manager.‘Not only do we have everything a plumber could need but we also have an expert and experienced team who can help answer any questions customers may have.’
Jim - Showroom'Bathroom designs have certainly changed over the years but it is exciting to see the advancements that have taken place and how customers can benefit from new products on the market.'
John - Showroom'While quality is of the utmost importance, we also offer products that suit every budget.'
Gareth & Gary - Trade Counter'We offer a flexible service and have been able to get to know a lot of our customers really well over the years and we think that is very important.'
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