Bassetts are a local company with global backing. The company have found the perfect balance between being focused on Northen Ireland while also reaping the benefits of being part of the Saint-Gobain Group, a worldwide company with over 1,000 outlets in 18 countries - and that is just in the plumbing and heating sector.
When the company was formed in Armagh in 1982 it was with an ambitious plan to build an innovative and service-driven company. Now, over 30 years on, the award-winning plumbers' merchant has 15 branches covering Northern Ireland.
We cater for every plumbing and heating need, ranging from boilers and radiators through to bathrooms, showers, tiles and everything in between.Find Your Nearest Branch
We are very much a people business – from sales and project design through to technical support and product delivery, all our branches have one aim and that is to help our customers in any way that we can.
Across the company, Bassetts staff are knowledgeable, committed and here to help. Regardless of whether you are a member of the public or working within the trade, we have the systems and services in place to meet your specific needs.
As well as experienced staff in our showrooms and trade counters, the dedicated personnel at Bassetts include Bathroom and Tile Specialists, a Technical Sales Team, Commercial Sanitaryware Sales Team and two Regional Sales Managers – all of whom are working to ensure the highest level of customer service across the branch network.
All our company procedures are underpinned by an ISO 9001 Quality Management System, which has been in place since 1994.
The success of Bassetts has been recognised by a number of industry awards that highlight the unique customer commitment delivered by the company.
For a the third time running Bassetts have won the Plumbers’ Merchant of the Year title at the Northern Ireland Plumbing & Heating Awards, being awarded the title in 2016, 2014 and 2012.
In addition to this we were crowned as the Best Heating & Plumbing Merchant in the UK at the Builders’ Merchants Awards for Excellence in 2016 and 2012 as well as being recognised in 2014 as Finalists.
It is not all about business at Bassetts – we are firmly committed to the ‘together' charity partnership initiated by parent company, Saint-Gobain.
Our nominated charity for 2014/2015 was Macmillan Cancer Support NI. This was an extremely successful partnership, resulting in over £25,500 being raised for the nominated charity.
Bassetts branches across Northern Ireland play their part with regular charity events and collections. Customers, staff, their families and suppliers are all encouraged to join in with the fun to help raise vital funds for our charities.
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